Terms and Conditions

By shopping with Sahar Botanicals, you agree to the following simple terms:

Our Promise: All products are handcrafted in small batches using natural ingredients. They’re designed for external use only.
Safety First: Please check ingredient lists for allergies or sensitivities before use. We’re not responsible for misuse outside intended purposes.
Orders & Payments: Orders are confirmed once payment is received. Prices may change without notice.
Shipping: We ship as quickly as possible, but delivery times may vary depending on carriers.
Returns & Refunds: For hygiene reasons, we only accept returns on unopened, unused products within 14 days of delivery. Customers cover return shipping unless the item arrived damaged or incorrect.
Damaged Orders: If your order arrives damaged or wrong, contact us within 48 hours with photos—we’ll make it right.
Liability: Our responsibility is limited to the purchase price of the product.
Content: All product names, images, and descriptions belong to Sahar Botanicals. Please don’t copy or reuse without permission.
Updates: We may update these terms at any time. By continuing to shop, you accept the latest version.

✨ We keep things simple: handcrafted products, clear policies, and a commitment to your confidence in natural skincare.

Return and Refund Policy

Because our products are handcrafted and personal, we keep returns simple, safe, and fair.

🌿 Returns

Due to the personal care nature of our products, we can only accept returns on unopened, unused items in their original packaging.
Returns must be requested within 14 days of delivery.
Customers are responsible for return shipping costs unless the product arrived damaged or incorrect.

💸 Refunds

Refunds are issued once the returned item is received and inspected.
Approved refunds will be processed to the original payment method within 7–10 business days.
Shipping fees are non-refundable.

🚫 Non-Returnable Items

For safety and hygiene, we cannot accept returns on:

⚖️ Policy Notes

Sahar Botanicals reserves the right to deny returns or refunds if products are not returned in original condition.
This policy ensures compliance with cosmetic safety standards and protects the integrity of our small-batch, handcrafted products.